Community Association Manager

The Community Association Manager oversees operations for Homeowners Associations (HOA) with a focus on high-level management, strategic leadership, and compliance with AMC standards and regulations. This role requires discretion in decision-making and the independent judgment necessary to manage HOA operations effectively.

This is a full-time, in-person position at our headquarters in Sacramento, CA.

Primary Responsibilities:

1. Leadership & Client Consulting

a. Act as a key advisor, consulting on best practices to support the governance and operational standards of assigned HOA communities.

b. Guide Association Boards and influence decision-making through expert recommendations on management practices.

2. Property & Project Management

a. Conduct inspections of community properties and common areas as stipulated in contracts, ensuring adherence to both HOA and company standards.

b. Oversee all community-related projects, including construction, maintenance, and capital improvements, to guarantee completion within time and budget constraints.

3. Financial Oversight

a. Exercise judgment in reviewing financial documents, preparing budgets, and advising Boards on fiscal strategy, ensuring accuracy and adherence to HOA financial policies.

b. Facilitate financial management processes, such as invoice approval and bi-weekly financial edits, maintaining accountability and compliance with regulatory standards.

4. Policy Compliance & Risk Management

a. Stay updated with relevant city, state, and federal statutes, ensuring HOA governance aligns with regulatory changes.

b. Implement HOA governing documents and company policies to mitigate risks and ensure legal compliance across all managed properties.

5. Vendor and Contract Management

a. Conduct vendor performance reviews and manage contractual agreements, including bid solicitation through Request for Proposal (RFP) processes.

b. Oversee vendor relationships, ensuring contract compliance and service quality for all Association needs.

6. Community Engagement & Communication

a. Serve as a primary contact for HOA Boards, fostering transparent communication and ensuring Board packets and minutes are timely and thorough.

b. Manage and resolve conflicts within communities using precedent, negotiation skills, and a solution-focused approach.

7. Administrative Oversight & Record Maintenance

a. Maintain and organize Association records, files, and logs according to AMC guidelines, ensuring all documentation is accessible and up-to-date.

b. Delegate tasks effectively to support staff, including Administrative Assistants and Customer Service Representatives, optimizing resource use.