Homeowner Services

Our Management Services

Customer Service

We believe in real people answering the phone in our Customer Service Department during business hours so that you won’t waste time in a maze of call routing choices. Owners are invited to report minor issues like broken sprinkler heads or burnt out lights so that your HOA’s vendors can make the repairs. On the occasion that you do have to leave a voicemail due to high call volume, you will receive a prompt call back – always. Call 916 565-8080, ext #198 or 800 464-4446, ext. #198 for Customer Service.

Welcome Home

New Owners in your HOA are offered the opportunity to come into our office or schedule a meeting with your HOA Community Manager to go over your HOA documents. This helps to ensure that you get good neighbors and that the new resident has help to successfully and smoothly settle into their new home.

Emergency Service

Association Management Concepts, Inc. offers emergency service after business hours 7 days a week / 365 days per year. Yes, even on Holidays. Imminent situations posing a threat or causing on-going damage such as plumbing/sewer back-ups, roof leaks, flooding inside your home, and tree problems such as fallen branches or trees that are on buildings or blocking roads should be reported ASAP so one of AMC’s professional managers can respond. Call 916 565-8080 or 800 464-4446 for Emergencies. Always call 911 first in the event that the fire department or law enforcement is needed.

Upgrading your online experience

We're partnering with Appfolio

We’re making changes to better serve you! AMC has partnered with AppFolio Property Manager to bring you a new and improved online user experience.

Beginning April 26, 2022, you will be receiving an email invite to activate your online portal.

Don’t miss out on this email – make sure we have your up to date details.